Student Loan Accounts/Collections

Here you will find the information to help answer your questions as a borrower regarding the Federal Perkins Loans and the St. Olaf College Loans.
Please click on the links below for some general information on student loans:

To download loan deferment, forbearance, or cancellation forms, please visit the ACS website at www.acs-education.com. Or, follow the links below:

St. Olaf College/ACS

St. Olaf College is the loan holder for both the Federal Perkins Loan and for the St. Olaf College (Institutional) Loans.  ACS (Affiliated Computer Services) is our loan servicer.  You can access your Perkins and/or St. Olaf College Loan accounts 24/7 at acs-education.com.  This website enables you to make payments, view your loan account status, update your contact information, and download important forms.  You may also reach ACS toll-free at 800-826-4470.

Please note that because of privacy laws and regulations, only borrowers (students) may contact ACS or St. Olaf College regarding their loans.  However, borrowers may submit written permission to allow other individuals to discuss their account with ACS and St. Olaf College representatives.

If you are a former student or graduate of St. Olaf College and would like to inquire about previous tuition/comprehensive fee accounts, please contact Rose Brown at 507-786-3298 or loancollections@stolaf.edu.  Please keep in mind that written permission must also be submitted to the St. Olaf College Student Loan Accounts Office if another individual wishes to discuss your tuition/comprehensive fee accounts.

Office Contact Information

Rose Brown, Student Loan Accounts/Collections Coordinator

St. Olaf College
1520 St. Olaf Avenue
Northfield, MN 55057-1098

Phone: 507-786-3298
Fax: 507-786-3210
Email: loancollections@stolaf.edu
Tomson Hall Rm 134

Exit Loan Counseling for Perkins Loan Borrowers

If you are soon graduating or withdrawing from St. Olaf College and you borrowed a Perkins Loan during your time here, you are required by Federal regulations to complete an Exit Loan Interview.  Failure to complete the exit will result in a hold being placed on your transcript and diploma.  The exit is conducted online.  Click here to begin the exit, Take Exit Exam.

Collection Agencies

If you defaulted on your student loans (Perkins or St. Olaf College Loans) and/or your comprehensive fee account, it is possible that your account(s) was sent to a commercial collection agency.  Please contact Rose Brown at loancollections@stolaf.edu or 507-786-3298 to inquire about your delinquent account and for collection agency information.