I’m planning to be off-campus next fall, but I’m wondering if my program will happen as planned. Can I register for classes on campus just in case?
International and Off-Campus Studies is still planning and hoping for off-campus study programs this fall to continue as planned. Many of our partners are offering very generous cancellation policies to enable students to stick with their plans as long as possible while we wait for the pandemic to subside.
Many students have questions about fall course registration. Our systems presently prevent students from registering on campus if they are committed to studying abroad. IOS is working closely with IT and the Registrar’s Office to try to find a way for students to be able to register for on-campus classes as a backup. We will send more information to all committed off-campus participants before the end of break, in advance of registration.
How do I sign up for direct deposit if I haven’t already?
You can complete the following form electronically
and send it securely through our secure document exchange
using your St. Olaf email.
How do I request a refund from my Ole card?
Please email email@example.com
with the amount of your Ole Dollar balance that you would like to be refunded. That amount will be credited to your tuition account and a refund can be requested through SIS.
Will the post office continue to serve students who remain on campus?
The post office will remain open. If students get a package delivered, they will receive an email. If they want their package forwarded, they need to email or call the post office. If anything changes, the post office
will communicate with the school.
Will IT services continue during extended spring break and online classes?
will remain open and close at 5pm each day.
Does the Stay Home order issued by Governor Walz impact my ability to continue to work on campus?
If you are currently living and working on campus, you may continue to perform your student work responsibilities, unless your supervisor notifies you of any changes.
How will my work award be impacted if I am unable to work due to being gone from campus?
The credit issued for housing and meal plans helped to offset any pending balance due from unearned work awards. We acknowledge this may not have fully offset the balance and some students did not receive the credit. The college will be making decisions in the near future regarding remaining outstanding work awards.
Are there jobs available on campus for students?
There are very limited jobs available for students who need to stay on campus. Please reach out to firstname.lastname@example.org
and we can let you know if there are any departments that are in need of student workers.
If I am unable to perform my job in person, would I be allowed to work remotely as a student?
Some students may be allowed to perform work remotely depending on the nature of their work (e.g. tutors, research assistants, supplemental instruction, etc.). Please reach out to your supervisor for guidance on this option. Supervisors will work with the HR office to review whether the student’s work is crucial to the college’s continued operations.
Will students receive a partial reimbursement for room and board?
The college has been reviewing how to reimburse families for room and board. We took immediate action this week by providing a reimbursement of up to $1,125 per student depending on your current room and board plan. This immediate reimbursement is meant to cover the time away from campus through April 17. We are also working on a plan for reimbursement to cover room and board through the rest of the school year, and we will be in touch soon with those details. If you have immediate questions please send an email to email@example.com
Who can stay on campus?
We do have a population of students who may not travel to their home or have another place to stay. We will continue to house and feed the small number of students who must stay on campus. All students who are able to do so have been asked to return to their homes and may not return to campus to visit.
I am worried about a fellow student who is showing symptoms, what should I do?
Please remember that many students are still experiencing common illnesses like cold and flu. Do not assume that someone who is ill has COVID-19. Be mindful about spreading fear or anxiety and making assumptions about staff or students who may be from the geographic areas at the epicenter of the COVID-19. If you have concerns about a particular student, send Associate Dean of Students for Residence Life Pamela McDowell
the student’s name and she will follow up to ensure the student is taking appropriate self-care measures and steps to prevent exposing others.
Northfield Hospital has told me that they don’t have that many test kits. What is the college doing to facilitate testing if it’s needed?
Testing is a function of the Northfield Hospital and guided by the CDC and Minnesota Department of Health. The hospital has set up a nursing triage line for any community member to call with questions about COVID-19. During the day (8:00 a.m.-5 p.m. Monday through Friday), individuals can be screened by calling the clinic at 507-646-1494. After hours, individuals should call the Northfield Hospital Emergency Department at 507-646-1100.
Why haven’t students had more of a role in determining the college’s response to COVID-19?
Students have been sending questions and comments to the Coronavirus Response Team. By doing so, they have helped to bring matters to our attention and contribute to our process.
Will the college cover the cost of additional travel expenses related to having to change my travel plans?
We understand that altering travel plans can be stressful, disappointing, and costly. Many airlines are now waiving change fees, and many other travel providers are offering similar refunds or re-booking policies. The college will not cover additional travel expenses.
As a student, what if I don’t have internet access at home or a personal computer?
We are aware that not everyone has internet access at home and that moving to online classes will create hardships for some members of our community. IT will work with students without a laptop/internet to talk through options for completing their course assignments. This may include IT providing them with laptops and potential hotspots. Please fill out the following IT form
if you need access to a laptop or internet access.
Now that we’re moving to distance learning for the rest of the semester, what do I do if my class is more of a hands-on class (studio art, etc.)?
Faculty members will need to determine what can and cannot be continued in an online format, and will communicate with their students about the transition to distance learning.
Are there any current programs for off-campus study that have been impacted? Can I still participate in a future off-campus study program?
The International and Off-Campus Studies Office has informed all St. Olaf students studying abroad that they should return home immediately. If students choose to stay abroad, it will be at their own risk and against the college’s strong recommendation. This includes the college’s Environmental Science in Australia program. We understand this news is disappointing, but we made this decision with our students’ health and safety foremost in mind.
At present, we are planning to offer all off-campus programs next year. Our policy is that programs will not be offered under the following circumstances:
- In the case that a country is raised to and remains a Level 3 or higher status by the Centers for Disease Control (CDC) or the U.S. State Department.
- In the case that airlines suspend flights to the program location.
- If the program partner chooses to close the program.
- If for health, safety, or other compelling reasons the college determines that a modification or cancellation of the program is appropriate.
In the case of any of these issues, St. Olaf will be in touch with students and the program host to discuss their individual circumstances. If you have any questions, please contact us at firstname.lastname@example.org.
I’m an international student and my study abroad program has been canceled. Can I come back to campus?
All St. Olaf students studying abroad in every country have been advised to return home immediately. For students who cannot return to any location other than St. Olaf, the college is making arrangements to support their self-quarantine away from campus for 14 days.
International students are concerned that they will not get credit for taking online courses. With the college moving its (face-to-face) courses online, do the courses remain categorized as face-to-face?
Thank you for thinking about the international students. The Student and Exchange Visitor Program (SEVP) has issued special guidance regarding COVID-19. If St. Olaf College decides to transition our curriculum to online delivery, we will request special permission from SEVP. Since online learning does not require physical presence in the U.S. we must also include our plan for institutional oversight of students who will remain in the U.S. and how they will maintain lawful status and an active SEVIS record during this unprecedented time. This is especially important in order to maintain the students’ ability to engage in practical training (CPT and OPT) benefits. We are confident our request would be approved by SEVP as we have heard from other ACM/GLCA colleagues that have made this transition.
There is no concern at the moment for our international students if we move to online classes in regards to their immigration status. We would just want to be in touch about what we would report to SEVP if/when we are at the point.
What about my library materials?
Due dates for materials checked out from St. Olaf Libraries and Carleton College Library have been extended to May 20, 2020 for all graduating seniors. For all other students, due dates for books and DVDs have been extended to September 10.
All students, regardless of graduation date, should return Reserves, AV equipment, and Interlibrary Loan items by May 20. Please contact email@example.com for questions about mailing items back to the library.
What is the plan for academic advising and support?
Please see the CAAS web page
for more information.
What are the resources and considerations for disability and access for students?
Please see the Disability and Access web page
for more information.