Prescription Refill

Health Service Prescription Refill Procedure

As a courtesy, four local pharmacies deliver to St. Olaf Health Service.  In addition, students may choose to transfer prescriptions to other local pharmacies who do not deliver and are responsible for their own transportation.  Students who miss a delivery may choose to wait for the next scheduled delivery or pick up medications from the pharmacy.  Walgreens pharmacy is within walking distance to St. Olaf.  On occasion, delivery service will be disrupted when Health Service is closed.  Students will be notified when service is resumed.


  1. Student will arrange for transfer of current prescription to pharmacy of choice. This usually means calling the current pharmacy at home, giving the name and telephone number of the new pharmacy in Northfield, and requesting the transfer of prescription.
    Pharmacy Name Telephone Fax Number
    Family Fare (formally Econo Foods) 507-645-4489 507-645-1006
    Walgreens 507-645-9658 507-645-9774
    Sterling Drug 507-645-4455 507-645-6912
    Northfield Pharmacy 507-663-0344 507-663-8934
  2. Student will arrange for pre-payment through the pharmacy for delivery. This usually means leaving a credit card on file with the pharmacy of choice, either arranged in person or on the telephone.
  3. When a refill is needed:
    1. Student needs to call pharmacy for refill of medication.
    2. Please call with at least 7 days of medication left. This allows adequate time for processing and delivering.
    3. Call the pharmacy, leave your name and telephone number, prescription number, name of medication, insurance information, and be sure to emphasize that you need to have the medication delivered to St. Olaf College Health Service. 
    4. Student can drop off written prescriptions from providers and they will be kept until the intended pharmacy comes to make a delivery. Prescriptions will be picked up at that time and then delivered on the next scheduled delivery day. Pharmacies do not make special trips to pick up written prescriptions.
    5. Health Service does not notify students when medications are delivered.  It is the student’s responsibility to manage refills/deliveries.
  4. Student will present to Health Service with Student ID to pick up medication ASAP.
  5. Student will verify that medication is what was ordered and sign for pick up.
  6. Controlled substances must be picked up within 1 day of delivery to Health Service.  Other medications left in Health Service greater than 1 week will be returned to the pharmacy and/or discarded, unless the student contacts Health Service to arrange a later pick up.  Health Service will notify the student in advance of the prescription being returned to the pharmacy and will have the opportunity to come pick it up.  Delivery service may be suspended for students who continually do not pick up medications.  Medications will not be stored in Health Service over breaks.
  7. Delivery of medications is usually stopped at least one week before student breaks. Students need to plan ahead or arrange for transportation to the pharmacies to pick up medications.  Medications not picked up before breaks will not be stored in Health Service and will be returned to the pharmacy and/or disposed.
  8. Health Service is not responsible for medications that are undelivered by the pharmacy.  Student will need to call the pharmacy and arrange for an alternate courtesy delivery time when Health Service is open or pick up at the pharmacy during pharmacy hours.

Health Service does not accept Mail Order deliveries for medications.