{"id":18629,"date":"2020-01-13T15:50:44","date_gmt":"2020-01-13T21:50:44","guid":{"rendered":"https:\/\/wp.stolaf.edu\/it\/?page_id=18629"},"modified":"2024-10-03T09:43:47","modified_gmt":"2024-10-03T14:43:47","slug":"panopto-faq","status":"publish","type":"page","link":"https:\/\/wp.stolaf.edu\/it\/panopto-faq\/","title":{"rendered":"Panopto FAQ"},"content":{"rendered":"
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Getting Started and Logging In<\/h2>\n\n\t\t\t<\/header>\n\t\t\n\t\n\t\n\t
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\n \t\t\n\t\t\t\t\t \n\t\t\t\t\t\tWhere do I get Panopto?\t\t\t\t\t<\/span>\n <\/button>\n \n\t\t\t\t\t
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The answer depends on what you want to do with Panopto. If you just want to view Panopto recordings<\/strong>, all you need is a link to the video (often embedded in a web page or Moodle course) and a compatible web browser or mobile device.<\/p>\n

As a viewer of Panopto recordings, your main interaction with Panopto will be accessing links to recordings, for example in a Moodle course. Certain types of links may ask you to log in<\/strong>. If that happens, just log in with Google and your St. Olaf account. If you still can’t access the video, the person who created the video will need to change the sharing settings.<\/p>\n

If you are creating Panopto content<\/strong>, you can view, share, edit and organize your recordings in the Panopto Video Library<\/a>. All St. Olaf users automatically have a Panopto account, just log in using Google. You can also initiate recordings from the library. The video library is accessed by visiting go.stolaf.edu\/panopto<\/a>.<\/p>\n

To make a Panopto recording<\/strong>, you will need to download the Panopto Recorder or use Capture, the browser-based recorder. Both can be accessed from the Create menu in the video library.\"\"<\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t\n

\n \t\t\n\t\t\t\t\t \n\t\t\t\t\t\tI'm having trouble logging into Panopto\t\t\t\t\t<\/span>\n <\/button>\n \n\t\t\t\t\t
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You need to have a St. Olaf account to log into Panopto.<\/p>\n

The normal way to log into St. Olaf’s Panopto is to log in with Google and your St. Olaf credentials. Occasional problems with logging in can be the result of being logged in to Google with more than one Google account<\/strong>, a personal account for example. Panopto can grab the wrong account, one that is not authorized to access Panopto, and you’ll get an error message.\"\"<\/p>\n

The solution is to log out of your Google accounts, then log back in to your St. Olaf account.<\/strong> Go to one of your Gmail accounts. In the upper right you will see the account for the page you’re on. Clicking on the account will display the Google accounts you’re logged into in the browser.\"\" Use the Sign out of all accounts<\/em> link to sign out, then sign in again with just your St. Olaf account and try visiting Panopto again. If you visited a Panopto link from within a Moodle course<\/strong>, go to Panopto by logging into Moodle and following the link again.<\/p>\n

If that doesn’t clear up the problem, try quitting and re-starting the browser or using a different browser.<\/p>\n

If you are using a Mobile device, see the Panopto Mobile App section below for instructions for logging into Panopto within the app.<\/a><\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\t\n\t\t\t<\/div>\n\t\n\t\t\t\n\t\n\t\t\t

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Viewing Panopto Recordings<\/h2>\n\n\t\t\t<\/header>\n\t\t\n\t\n\t\n\t
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\n \t\t\n\t\t\t\t\t \n\t\t\t\t\t\tWhy do I get a "do not have access to view" message when I try to view a Panopto recording?\t\t\t\t\t<\/span>\n <\/button>\n \n\t\t\t\t\t
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Occasionally, particularly when trying to access a Panopto recording from within a Moodle course, you may receive a message saying you do not have permission to view the recording. \"\"This message is because there is a problem with the sharing settings for the recording or its folder on Panopto.<\/p>\n

This is something only the creator of the recording or a system administrator can correct. Please do not use the Request Access<\/em> link.<\/strong> Although this may fix the problem for you, it is likely that all the students in the course are affected by this issue. Please report the problem to the St. Olaf Helpdesk<\/a>.<\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t\n

\n \t\t\n\t\t\t\t\t \n\t\t\t\t\t\tThe playback window is too small for me to see everything I need to see\t\t\t\t\t<\/span>\n <\/button>\n \n\t\t\t\t\t
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There are several potential reasons for this, but basically it all comes down to the fact that Panopto presents recordings differently depending on how the recording is being played back.<\/strong> On a large screen such as a laptop or desktop computer Panopto can present itself in a way that puts all its features in plain sight. On a phone or tablet, Panopto senses it is playing on a smaller screen and hides various features away until needed. This also happens when a recording is embedded in a web page such as a Moodle course.<\/p>\n

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Here’s an example of Panopto embedded in a web page. The video will play in the small window, but it’s impossible to clearly see what is being written on the document camera. Clicking the slanting arrow in the lower right will expand the recording into a new window<\/strong>, making it possible to see the writing on the doc cam clearly.<\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t\n

\n \t\t\n\t\t\t\t\t \n\t\t\t\t\t\tLearn about the special features of the Panopto viewer\t\t\t\t\t<\/span>\n <\/button>\n \n\t\t\t\t\t
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The Panopto viewer has many features designed to enhance learning.<\/p>\n

For example, you can set bookmarks and take notes<\/strong> within the viewer, search for terms<\/strong> mentioned in the soundtrack or on slides, enlarge the screen where you need the most detail, and speed up or slow down the sound track<\/strong> for efficient listening.<\/p>\n

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Here is a link to a complete tour of all the features of the Panopto viewer<\/a>. Note that the Panopto viewer will\u00a0 have somewhat different features and appearance when viewed on a mobile device.<\/a><\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\t\n\t\t\t<\/div>\n\t\n\t\t\t\n\t\n\t\t\t

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Making Recordings<\/h2>\n\n\t\t\t<\/header>\n\t\t\n\t\n\t\n\t
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\n \t\t\n\t\t\t\t\t \n\t\t\t\t\t\tWhere do I get the Panopto Recorder?\t\t\t\t\t<\/span>\n <\/button>\n \n\t\t\t\t\t
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There are actually two different ways to make Panopto recordings: Panopto Capture<\/em>, a capable browser-based recorder, and Panopto Recorder<\/em>, which which has additional features that are only required in special cases. Panopto Recorder<\/em> requires installation, so for most people Capture<\/em> will be the simpler option. The starting point for finding either is the Create menu in your Panopto video library<\/strong>, which you will find by logging in at go.stolaf.edu\/panopto<\/a> using your St. Olaf credentials.<\/p>\n

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We recommend that you give Capture<\/em> a try first<\/strong> to see if it serves your needs. Here’s a video showing how to use Panopto Capture<\/a>. If you later want to use Recorder<\/em>, you can install it from the Create menu.<\/p>\n

Whether you use Capture<\/em> or Recorder<\/em>, it is often helpful to begin a recording in the Create menu from the folder where you want the recording to live<\/em>. That will make it easier to save it into the correct folder.<\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t\n

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If your recordings have no sound, it is likely that no working audio device is selected in Recorder<\/em> or Capture<\/em>. Double check your Panopto settings to find an audio source that registers sound in the level indicator.<\/p>\n

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If the sound quality is bad, try a different microphone, and try to reduce distracting environmental noises as much as possible. Computers often have more than one audio source. For example, your computer probably has its own microphone, but you might also be using a USB headset or the microphone in your webcam. Figure out which provides the best sound by making test recordings<\/strong>, and then make sure it is selected as the sound source in Panopto Capture<\/em> or Recorder<\/em>.<\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t\n

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NOTE:<\/strong> This topic only applies to Panopto Recorder<\/em> in Windows, when you’re using Powerpoint. Capture<\/em> and the Mac Recorder<\/em> do not capture the Powerpoint slides separately.<\/p>\n

The cursor (and Powerpoint annotation tools)\u00a0 only shows up when you record the screen.<\/strong> When you just record Powerpoint, Panopto grabs the screens directly from the application, and therefore only shows the slides, and will not show any mouse activity. \"\"<\/span><\/p>\n

If you want to point to things on your Powerpoint slides, or write on them as you are presenting, you must record both.<\/strong> Each has its advantages! The advantage of recording the screen is that your pointer shows up as you speak. The advantage of recording Powerpoint is that Panopto grabs the slide titles and makes a helpful clickable index of the lecture, and the slides show up with maximum quality in the recording. The viewer can select which to view at playback time.<\/span><\/p>\n

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When playing back your Panopto recordings which include Powerpoint, students can choose to view either, but will only see the pointer when they choose to view the screen recording. Note that this capability is specific to Powerpoint, and is not available with Google Slides.<\/span><\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t\n

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When teaching on campus, the answer is simple…just use Panopto and the document camera in any of the classrooms. Not so simple when you’re teaching from home! But there are ways<\/strong>, and the best answer depends a lot on what technology you have available.<\/p>\n

\"\"A smartphone can be used as an improvised doc cam<\/strong>, although how to use it for recording is not obvious and requires a bit of tinkering. The method will be highly dependent on what type of phone you have. If nothing else, you could take a series of photos and add them to your slides. Adobe offers a free app<\/a> that facilitates creating clear document images using your phone, just one of many.<\/p>\n

If you have a spare webcam lying around, that can also work well, with appropriate software.<\/p>\n

If you have a tablet with touch input, you could make a recording of your writing (with finger or stylus) and make it available in Moodle. With an iPad and a Mac you can \"\"use the iPad as one of the video inputs for recording software such as Panopto<\/strong>, writing directly into any of the many apps that accept handwriting. Using an iPad in this way is also possible in Windows, although it requires a bit of tinkering.<\/p>\n

Another possibility is a graphics tablet such as the Wacom One<\/a>.<\/p>\n

We recommend that you contact the iTech team<\/strong> via the St. Olaf help desk<\/a> so we can help you craft the best solution based on what you have available.<\/p>\n

And if you happen to have a Surface<\/em> or other touchscreen laptop, you’re set!<\/a><\/strong><\/p>\n <\/div>\n <\/div>\n <\/article>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\t\n\t\t\t<\/div>\n\t\n\t\t\t\n\t\n\t\t\t

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Sharing and organizing your recordings<\/h2>\n\n\t\t\t<\/header>\n\t\t\n\t\n\t\n\t
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Panopto recordings can be shared using a link which you will find in the settings for the recordings. The link can be shared via email, added to a Moodle course or added to a web page. Panopto recordings can also be embedded<\/em> in Moodle or any other web page. Scroll down to see an example of an embedded Panopto recording.<\/p>\n

One way to share your Panopto recordings is to log in to your Panopto video library at go.stolaf.edu\/panopto<\/a>.<\/p>\n

There are two steps to sharing a Panopto recording. First, you need to get the link by clicking the Sharing<\/em> icon for the video.<\/p>\n

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Second, you need to make sure the intended people can view the recording by making an appropriate choice under Who has access<\/em>.<\/p>\n

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Note that in addition to sharing individual videos, you can also share entire folders from your video library. Any video you place in a shared folder will automatically be shared with the same people or groups, saving you the work of sharing videos one at a time.<\/p>\n

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We do not recommend<\/strong> “Anyone at your organization” or “Anyone with the link.”<\/p>\n

More about sharing Panopto recordings<\/h2>\n

This video provides further details about how to share Panopto folders and recordings. Note that you can click the arrow in the lower right of the video to get a larger view.<\/p>\n