Important Contacts

In your process of finding a place, setting up agreements, making decisions, and surviving off-campus living, you’re sure to have lots of questions. Listed below are instructions on who to contact in which situations.

If you need basic information on…

  • Meal plan adjustment
  • Specific billing information
  • Eligibility
  • Cost comparison
  • Basic advice
  • Input on specific landlords

These questions can be directed to Pamela McDowell
Director of Residence Life
Tomson Hall 148
1520 St. Olaf Avenue
Northfield, MN 55057
(507) 786-3011

If you need parking information on…

  • How to get a commuter permit
  • Renewing permits
  • Paying fees and understanding parking policies

These questions can be directed to Parking
(507) 786-2972, or

If you need financial information on…

  • Projected costs for St. Olaf on-campus housing
  • Non-specific questions (general, not individual to your situation) on billing
  • Financial Aid policies for off-campus housing

These questions can be directed to the Office of Financial Aid
Tomson Hall 120
1520 St. Olaf Avenue
Northfield, MN 55057
(507) 786-3019
(877) 235-8386
(507) 786-6688 FAX

If you need legal information on…

  • Lodging complaints against a landlord
  • City and state policies for tenant/landlord relationships
  • Your rights as a tenant
  • Proper procedures for disputes and resolutions

These questions can be directed to Northfield City Hall
801 Washington Street
Northfield, MN 55057
(507) 645-8833

Any other questions…

If you have any questions or circumstances that you need answers for but cannot decide who best to contact, simply e-mail the off-campus living alias at