{"id":2802,"date":"2023-04-28T14:47:36","date_gmt":"2023-04-28T19:47:36","guid":{"rendered":"https:\/\/wp.stolaf.edu\/smithcenter\/?page_id=2802"},"modified":"2023-06-07T08:36:19","modified_gmt":"2023-06-07T13:36:19","slug":"timelycare","status":"publish","type":"page","link":"https:\/\/wp.stolaf.edu\/smithcenter\/timelycare\/","title":{"rendered":"Using TimelyCare While Abroad\/Away"},"content":{"rendered":"<div data-modular-content-collection><h2>What is TimelyCare?<\/h2>\n<p>TimelyCare is a telehealth program offered by St. Olaf that provides medical and mental telehealth care.<\/p>\n<h2>What services does TimelyCare offer?<\/h2>\n<ul>\n<li>On-demand and scheduled medical care<\/li>\n<li>TalkNow \u2013 24\/7 access to emotional health support<\/li>\n<li>Scheduled Counseling<\/li>\n<li>Health Coaching<\/li>\n<li>Psychiatric Care (requires referral from the Counseling Center)<\/li>\n<\/ul>\n<h2>Are these services available off-campus?<\/h2>\n<ul>\n<li><em>If you are in the United States:<\/em> Yes, the full range of TimelyCare services are available.<\/li>\n<li><em>If you are studying outside of the United States:<\/em> Unfortunately, at this time many of the TimelyCare services can only be utilized in the United States. However, <span style=\"text-decoration: underline;\">students studying outside of the U.S. can utilize the TalkNow feature<\/span>. In order to do so, you will need to have the St. Olaf VPN downloaded on your device (directions below) along with the TimelyCare app.\n<ul>\n<li>For Android and Linux:\u00a0<a href=\"https:\/\/stolafcarleton.teamdynamix.com\/TDClient\/1893\/StOlaf\/KB\/ArticleDet?ID=122603\">https:\/\/stolafcarleton.teamdynamix.com\/TDClient\/1893\/StOlaf\/KB\/ArticleDet?ID=122603<\/a><\/li>\n<li>For MacOS and iOS:\u00a0<a style=\"background-color: #ffffff;\" href=\"https:\/\/stolafcarleton.teamdynamix.com\/TDClient\/1893\/StOlaf\/KB\/ArticleDet?ID=120610\">https:\/\/stolafcarleton.teamdynamix.com\/TDClient\/1893\/StOlaf\/KB\/ArticleDet?ID=120610<\/a><\/li>\n<li>For Windows:\u00a0<a href=\"https:\/\/stolafcarleton.teamdynamix.com\/TDClient\/1893\/StOlaf\/KB\/ArticleDet?ID=121272\">https:\/\/stolafcarleton.teamdynamix.com\/TDClient\/1893\/StOlaf\/KB\/ArticleDet?ID=121272<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<h2>How do I access TimelyCare services?<\/h2>\n<ol>\n<li>Download the TimelyCare app. We recommend doing this before leaving the United States of America\n<ol>\n<li>For Android: <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=md.timely.android.time.timelymd&amp;hl=en_US&amp;gl=US\">https:\/\/play.google.com\/store\/apps\/details?id=md.timely.android.time.timelymd&amp;hl=en_US&amp;gl=US<\/a><\/li>\n<li>For iOS: <a href=\"https:\/\/apps.apple.com\/us\/app\/timely-provider\/id1503516580\">https:\/\/apps.apple.com\/us\/app\/timely-provider\/id1503516580<\/a><\/li>\n<\/ol>\n<\/li>\n<li>Set up the app.\n<ol>\n<li>Make sure to register using your St. Olaf email address.<\/li>\n<li>Enter your information in the fields provided.<\/li>\n<\/ol>\n<\/li>\n<li>Once you have made an account, you are ready to access care.\n<ol>\n<li>Tap on \u201cStart a new visit.\u201d<\/li>\n<li>Then, choose location and visit type.<\/li>\n<li>You will be asked to answer a few questions, and will then be added to a virtual waiting room until a provider is ready for you.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>You can view this Wellness Center video for more information: <a href=\"https:\/\/www.youtube.com\/watch?v=htZNpj6ayvo\">https:\/\/www.youtube.com\/watch?v=htZNpj6ayvo<\/a><\/p>\n<h2>Other Important Information About Using TimelyCare<\/h2>\n<h3>COST<\/h3>\n<ul>\n<li>These services are FREE to all current St. Olaf students.<\/li>\n<li>TimelyCare does <span style=\"text-decoration: underline;\">not<\/span> bill insurance for any of the services provided.<\/li>\n<\/ul>\n<h3>LIMITS OF USE<\/h3>\n<ul>\n<li>TalkNow = Unlimited use<\/li>\n<li>Medical Visits = Unlimited use<\/li>\n<li>Scheduled Counseling = Limited to 12 free sessions. After your 12th visit, sessions cost $79 per session.<\/li>\n<\/ul>\n<hr \/>\n<h5><strong>Additional information about TimelyCare at St. Olaf is available on the this <a href=\"https:\/\/wp.stolaf.edu\/timelycare\/\">page for TimelyCare<\/a>.<\/strong><\/h5>\n<p><!-- begin-migrated-from-panel-builder --><!-- end-migrated-from-panel-builder --><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>What is TimelyCare? TimelyCare is a telehealth program offered by St. Olaf that provides medical and mental telehealth care. What services does TimelyCare offer? On-demand and scheduled medical care TalkNow [&hellip;]<\/p>\n","protected":false},"author":2717,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2802","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/pages\/2802","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/users\/2717"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/comments?post=2802"}],"version-history":[{"count":2,"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/pages\/2802\/revisions"}],"predecessor-version":[{"id":2954,"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/pages\/2802\/revisions\/2954"}],"wp:attachment":[{"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/media?parent=2802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/categories?post=2802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp.stolaf.edu\/smithcenter\/wp-json\/wp\/v2\/tags?post=2802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}