Contact Us

Book an Appointment

To book an appointment with a Student Accounts staff member go to the linked names below and select your time and meeting preference. We are available to meet online, in-person, or over the phone.

Rosie Carter

• Health Insurance
• Student Refunds

Paula Mathews

• Perkins and St. Olaf Loan Accounts
• Loan & Tuition Collections

Sara McLain

• Third Party Billing-(529 plans, etc.)
• 1098-T Production
• Student Account Policies

Online: The Student Accounts Office is available for video conferencing through Google Meet for students and families. Prior to the appointment, the staff member will email you a link for the Google Meet session, which allows screen sharing and is supported by most browsers. You do not need to download an application for Google Meet on a computer or laptop, but you can download the app on an iOS or Android smartphone. Please ensure your audio-visual is functioning before the meeting.

In person: We will have at least one staff member in the office to meet with each day. Walk-in’s are welcome.

Phone Options: If you choose a phone call as your meeting preference, please make sure you enter your phone number in the appointment scheduler.