First time traveling? We’ve got you!
Your program is all set and you are almost ready to leave. Congratulations! If it is your first time traveling or going abroad, here are some resources to make your experience as smooth and easy as possible – from booking the ticket, packing to what to do before and after the flight.
1 – Timing
- The earlier you book, the better – flights are typically cheapest 12 to 8 weeks before departure.
- Once you know your arrival date, sign up for email alerts at flight comparison sites. You will then know when the cost of flights for your date has increased/decreased.
- It is important to wait to purchase your flight until you know the arrival date.
- Early morning or red-eye flights are typically cheapest.
- Avoiding weekends if at all possible can save you money.
- Make sure you know the baggage fees, which vary from airline to airline.
- If possible, be flexible with your departure and arrival dates. Departing/arriving on a different day may save you money. Also, consider flights from multiple airports, to increase your options.
2 – Ways to book flights
Booking through Airline
- Reach customer service agent sooner
- Informed of any flight changes quicker
- Usually more expensive
Booking through a Travel Agency or Online Search Engines
- One-Stop-Shop for flights, hotels, and airport transportation
- Good comparison of airfares
- See reviews and recommendations from other people
- May be able to receive good first-time user offers
- Can tell you what a good price for a given month is
Examples
-
- Kayak.com
- Expedia.com
- Google Flights
- Skyscanner
- Student Universe – student flight deals
- Rome2Rio – more general search engine for travel connections
3 – Direct Flights vs. Layovers and Connecting Flights
- Direct flights limit the risk of flight delays, cancellations, missed connecting flights, and missing luggage.
- If you have a connecting flight, you will want the layover to be at least 2 hours. Any less may risk you missing the connecting flight.
- If you have a layover, it is better to book both/each flight(s) through the same airline on one ticket. In case of delays, this will make getting an alternative connection easier.
- If you do have a layover, familiarize yourself with visa regulations for the country you will be entering and departing from. Ensure your visa allows you to enter your final destination whereever your layover is.
Further advice
- Check the airlines and/or travel agencies cancellation policy – Does the airline allow you to change your travel dates?
- Check for hidden fees (service, luggage, seat selection, taxes, handling, meals, etc.) – Each airline has its own policies.
- Layover? – Consider where your layover will be; the size of the airport and the length of your layover.
- Be sure to read the fine print of the ticket you are purchasing!!
Flight Changes or Cancellations
- Airlines can change or cancel flights depending on staffing, weather and mechanical breakdowns. Contact the airline as soon as your flight changes or is cancelled.
- Be persistent and polite. Airlines may book you on a new flight, give you a flight voucher, or refund your flight.
- Calling the airline directly is most advisable.
1 – Things to consider:
- Climate
- Length of travel
- Types of activities/classes you will be involved in
- Import restrictions depending on the country you are traveling to (e.g. when traveling to the US, you can bring chocolate but no fresh uncut fruit)
2 – Mark all your luggage with your name, address, and phone number.
3 – Size/Weight of luggage:
4 – What to put in carry-on?
- Always pack valuables, medications, your passport, and other travel documents in your carry-on.
- Make sure to put laptops and other electronics in your carry-on.
- Take an empty water bottle that you can fill up after passing through security. You might also want to bring snacks or a meal, depending on your meal options during the flight, but make sure none of the snacks are liquids.
- It’s a good idea to pack a couple essential clothing items in your carry-on, in case your checked luggage gets lost.
- What can’t you bring?
- There are restrictions on liquids.
- Do not bring any sort of weapons or flammable items
- Each airport is different, please consult country of travel security to ensure.
1 – Check-in 24 hours prior to departure time online if able to. Depending upon the airline, you may be able to choose your seat at this time and pre-pay for luggage (if applicable). Most airlines will send you an email or text prompting you to check in.
2 – After checking in, you will receive your boarding pass needed to enter the secured portion of the airport and to on the airplane.
-
- Print out your boarding pass, just in case your phone dies or has technical issues at gate.
- If applicable, find out which terminal you have to go to. Depending on the airport, terminals might be far away from each other. Find transportation to the airport.
- Uber or Taxi Service
- Train
- Shuttle
- Friend or family member
4 – Plan the amount of time needed to arrive early at the airport. Plan to arrive at the airport 2 hours prior to departure time for domestic flights and 3-4 hours for international flights, to check-in, check your luggage at the desk, and go through security.
5 – Review airline luggage regulations. Every airline has their own policies regarding if you can being carry-on and/or personal items on board with/without charge and the size/weight allowed, as well as the number of checked bags included in your ticket, their size, and weight.
1 – Arrive at the airport at least 2 hours early for domestic flights within the U.S. or 3-4 hours early for international flights.
2 – Navigate to the “Departures” area of the airport.
3 – Check your larger luggage, if applicable, at your airline’s check-in/luggage desk when you enter the airport. The agent will take your luggage, weigh-it, and request payment if the baggage had not been prepayed during booking or on-line check-in. The agent will give you a sticker receipt (they’ll have put part of the sticker on the bag you checked-in with them) with a tracking number on it for any checked luggage. Place this sticker in your carry-on luggage for your records in case luggage gets lost. Take your carry-on bag and personal item with you. Items needed to be mobile, such as a wheelchair, can be checked at the gate right before getting on the plane.
Once you’ve completed check in, follow the ‘Departure Gates’ sign and/or ‘Security’ sign.
*You may have to take a train or shuttle within the airport to the terminal and gate at which you will be departing from either before or after going through security.
4 – Get through the security the security screening. Security screenings are mandatory. For this process, your items are placed in trays and x-rayed to search for any dangerous goods or prohibited items. Items in these categories differ for each country so it is important that you research custom laws for both your destination and all transit airports.
While waiting in line, you may be subject to random screening. Keep your boarding pass and passport/ID handy. Your time waiting in line is a great time to prep for your screening. To prep:
- Remove jackets, belts and all metal items
- Empty your pockets
- Make sure your drinking water bottle is empty or it may be confiscated
Once at the front of the line, hand your boarding pass and government issued ID to the security officer at the desk, located just before the actual security checkpoint. The officer will verify that it is in fact the day of your flight and will check that the name on your boarding pass and ID match. The officer will likey write something or circle details on your boarding pass.
After the officer has verified your boarding pass and ID, proceed to the security checkpoint. At the security checkpoint you will see trays for your belongings and the security scanning equipment that you and your belongings must pass through.
- Follow the directions of security agents.
- Put everything, including documents, into your bag
- Place your carry-on, personal item, and/or other belongings (such as shoes) in a bin(s).
- Place your LAG* bag and laptop in a separate tray from your carryon, personal item, and other items.
- Place your trays/bags on the conveyor belt and proceed towards the body scanner/metal detector.
- At the security agents direction, proceed through the body scanner/metal detector or alternative screening of a pat down.
- Comply with random searches (pat downs, body x-rays, bag searches)
- After completing the body screening/metal detector/pat down, collect your items from the security screener conveyor belt. Your items may be subject to additional search if agents so determine.
- Ensure that you have all of your items before departing the security clearance area.
*LAGs are liquids, aerosols and gels heavily restricted to 100mL/grams or less per item which must be placed in one clear, re-sealable plastic bag. This includes creams, deodorants and hand sanitisers – keep it in hand’s reach so you won’t be digging through your backpack for it.
9 – After collecting your belongings, find and head to your departure gate.
In many cases, your gate number will already be printed on your boarding pass. However, both the gate number and terminal can change, so it’s important that you constantly check flight departure screens for updates.
When navigating the airport, signs above will provide directions to your gate e.g. GATES 31-45 with a left arrow.
- Always find your gate first before grabbing something to eat or drink – the airport may be bigger than expected! *you might need to take a tram to your actual gate.
- When you find your gate, check the display behind the desk to confirm your flight number and time—these displays might get updated before the monitors in other parts of the airport.
- Check flight monitors regularly – a flight may be scheduled to depart earlier than planned or may become delayed or switch gates.
- Listen carefully to the public address system whenever you are near your gate, since the announcements they make are likely to affect your flight.
- Update your clock to the local time zone
- Be at your gate for boarding time, NOT departure time!
- Ask airport staff for directions if needed
10 – At the gate and boarding the aircraft. Most airlines will begin boarding 20-40 minutes prior to takeoff. Boarding will follow orders given by the staff at the desk. Most airlines divide passengers into boarding groups. The gate attendant will call your boarding group or row number/zone when it’s time to get on the plane. They will make a priority boarding call for those requiring extra assistance or time, such as those with disabilities or children, first. You can find your zone printed on your ticket. If you have questions, ask.
*If the aircraft doesn’t have enough space for everyone’s carry-on items, the airline will gate-check your carry-on. That means they will take it at the door of the plane and you pick it up at the same place upon arrival. Gate checked items are usually not retrieved at baggage claim. Ask the flight attendant upon exit where to find your gate checked item if you are unsure.
11 – Once you’re on the plane. A flight attendant will welcome you onboard and direct you to your seat. Row numbers are located at eye level, with the A seats being the window on your right (as you walk toward the rear of the plane). Often the aisle seat is labeled C, so if that side has only two seats, there is no B seat.
Once you find your seat, step out of the aisle as soon as you can so that others can continue to board. Stow your carry-on and/or personal item luggage either in the overhead bin or under the seat in front of you; anything you want access to during the flight should go under the seat, if possible. Before the plane takes off, buckle your seatbelt across your lap. If you’re wearing a bulky jacket or are draped in a blanket, buckle the seatbelt on the outside of those layers – otherwise, the flight attendants will have to wake you to check it. The flight crew will walk you through the rest of your first flight adventure, from handling small electronics (they should be in airplane mode, and laptops must be stowed during takeoff and landing) to when it’s okay to use the restrooms (try to time your visits to avoid the meal service carts, which totally block the aisle).
12 – During the flight. You will be expected to remain seated with your seatbelt on for the duration of your flight. Exceptions to this are to use the restroom and to take stretch breaks to walk around the plane to stretch your legs. These may be done when the “fasten seatbelt sign” is turned off.
Longer flights usually offer meal service and flights under a couple hours usually offer drink and snack service. Some airlines charge for meals, snacks, and alcohol. Note that it’s fine to take your own food onboard, but please don’t subject your fellow travelers to heavy odors.
Many aircraft have entertainment systems with TV shows, movies, and music available on longer flights. Wi-Fi is now available on most domestic and international routes; however, you may need to pay for it and packages can be expensive and speed is typically slow. All flights are non-smoking, including the use of vapor and e-cigarettes.
1 – Exit the plane. After you have exited the plane, you will walk through the airport towards the exit and enter customs and immigration.
If you have a connecting flight to another destination, airline personnel will likely be available as you deplane to direct you to your next gate. If not, check the flight boards in the airport to confirm the gate and time. Your luggage will probably be checked through to your final destination, so you just need to go to your gate and wait for your flight, but be sure to verify that when you check your bags. If your flight is international, you may not enter customs and immigration until you reach your final destination.
2 – If you are traveling internationally, you will proceed to immigration (before baggage claim). You will wait in line to talk with an immigration agent. Pay attention to which line you are to stand in as sometimes it depends on citizenship. You are not allowed to use your cell phone. Pay attention and act calm when traveling through immigration.
The agent will likely ask a variety of questions, such as the reason for your visit, length of stay, address during your stay, and where you will be visiting. The agent will also review your travel documents and other supporting documents. The agent, or another agent, may question you more in another room and you might have to provide fingerprints or take a photograph.
After reviewing your travel documents, the agent will stamp your passport.
5 – Follow the signs to baggage claim to collect your luggage.
If you are flying domestic, you may exit the airport after picking up your luggage.
6 – For international flights, proceed to customs. After obtaining your luggage, proceed to customs. Similar to immigration, you will be asked questions pertaining to what you are bringing into the country and review your declaration form (this is filled out on the flight before you land). Keep your passport accessible. Random baggage inspections are standard procedure at any customs desk.
7 – Exit the airport. Upon clearing customs, you may exit the airport and continue on with your journey to your final destination.
NOTE: Each airport has different rules, regulations, and procedures. Remember to review the specific country’s guidelines. The above description of process is meant to generally explain the process of taking a flight and may not have addressed every situation possible.
Pro Tips
- Be open-minded and be ready to learn new things.
- Be flexible.
- Okay to ask for help!
- Research, research, research!
- Understand the rules/regulations of host community.
- Make use of the other Smith Center resources available online and in the office.
Common Terms
Airline Desk – place in the entrance area of an airport where you check in your checked luggage and if applicable receive your boarding pass (for flights with no online check in)
Baggage Claim – area in the airport where passengers collect their baggage
Boarding Pass – ticket to travel on an airplane, available after check in
Business Class – between first class and coach seating on an airplane
Carry-on Luggage – baggage that is carried onto the airplane with you, size restrictions apply based on airline
Check-in – the process of confirming your booking with the airline
Checked Luggage – baggage that is carried to the airplane via train and loaded into the airplane. It is inaccessible during your flight. Weight restrictions apply
Concourse – the building of the airport that provide access to the airplanes
Customs – place in the airport where officials check what “stuff” is being brought into the country. Certain valuables and other restricted items must be declared here (e.g. alcohol, tobacco)
First Class – seating that offers the most premium service on an airplane
Gate – place in the airport where passengers load the airplane
Hub – city where an airline has a major presence
Immigration – people traveling from one country to another
Jet Lag – being extremely tired after a long trip across the multiple time zones and the time it takes your body to adjust
Layover – a stop to change planes to another flight before continuing on to your final destination
Nonstop – a flight that arrives at the destination without stopping
Online Check in – Process usually in the 24h before departure where you on the airline’s website confirm your seat and other information
Passport – ID proof of citizenship. Must not be expired
Security check – before entering the concourse, every passenger is examined for potential unallowed items by x-raying the luggage and doing a whole-body scan
Red-Eye flight – a flight that takes place between 9pm and 7am
Round Trip – two separate flights; one travels to the destination and one returns back to place of departure
Terminal – building of the airport where passengers will board and leave the airplane