IT Helpdesk
The IT Helpdesk provides support for computers, software, A/V technologies, telecommunications, and technology support services to the entire St. Olaf community. We also provide support for faculty using technology for teaching — including digital assignments, presentation equipment, and Moodle.
The IT Helpdesk ticketing system provides information on campus resources supported by IT, ways to request assistance, and contains a library of tutorials and help documentation for technology commonly used on campus. Our campus helpdesk and student computing consultants are available nearly 80 hours per week during the academic year, including assistance in the evenings.
Our knowledge base is a great place to find answers to the most frequently asked technology-related questions. Our Service Catalog provides a single location to browse and search for available services provided by IT.
For any questions on Oracle, visit AskHR for additional help.
Contact the IT Helpdesk
- By Phone: Call ext. 3830, or 507-786-3830
- Chat: Chat us live (available during open hours)
- On the Web: Find answers (how-to information) or fill out a Helpdesk ticket at help.stolaf.edu
- In Person: Rolvaag Memorial Library 353
Normal Academic Hours
- Monday: 7:45 AM – 10:00 PM
- Tuesday: 7:45 AM – 11:00 PM
- Wednesday: 7:45 AM – 11:00 PM
- Thursday: 7:45 AM – 11:00 PM
- Friday: 7:45 AM – 5:00 PM
- Satuday: Closed
- Sunday: 1:30 PM – 11:00 PM