Title: Billing Statements and Payment of Student Accounts
Procedure No: STO-05
Effective Date: 09-01-2009
Issuing Authority: Student Accounts Office
Contact: Student Accounts at email@example.com, 507-786-3296 or 866-640-4702
Last Updated: 7-10-2020
Purpose of Procedures:
To ensure students are aware of all charges to their account. To allow timely payments in order to avoid finance charges and holds being places on student accounts.
Who needs to know these Procedures:
All St. Olaf College students.
As of December 1, 2009, billing statements are sent by email as e-bills. All St. Olaf student email accounts are defaulted to receive an e-bill. Students can also elect to have a link to their bills delivered to a parent’s/guardian’s email account. Due to FERPA guidelines the student must be the one to set up access to their bill. Instructions can be found here.
Students are billed by the Student Accounts Office prior to the start of each semester. Statements will be emailed approximately early July, due approximately early August for fall semester. Statements for spring semester will be emailed approximately early January, due approximately February 1.
Statements will be emailed each month for accounts with unpaid balances or new charges. Finance charges are assessed if payment is not received in our office five business days after the due date listed (STO-20). Unpaid balances may also result in holds being placed on the student’s account that would prevent class registration and participating in room draw (STO-40).