IT Helpdesk

HelpdeskEntryway
HelpdeskEntryway
HelpdeskEntryway
HelpdeskSignArrow
HelpdeskSignArrow
HelpdeskSignArrow
Helpdesk RML 353
Helpdesk RML 353
Helpdesk RML 353
Helpdesk-PrinceWorking
Helpdesk-PrinceWorking
Helpdesk-PrinceWorking
HelpdeskOutsideWin
HelpdeskOutsideWin
HelpdeskOutsideWin

Summer Hours:

Monday – Thursday: 7:30am – 4:30pm
Friday: 7:30am – Noon

If you need help with general computing issues, please contact the IT Helpdesk. Common Helpdesk requests are often related to accounts and passwords, classroom technologies, equipment checkout, Gmail migration, printer setup, network folder access, and network registration and connectivity.

You can reach us many different ways:

  • Phone: Ext. 3830 (507-786-3830)
  • E-mail: helpdesk@stolaf.edu
  • Web: Fill out a Helpdesk ticket at help.stolaf.edu
  • In Person: Stop by the IT Helpdesk in RML 353, right off the Rolvaag Library Atrium

The Helpdesk is managed by IT staff member Heather Malecha in collaboration with a group of approximately 35 student workers.  If you have questions or suggestions for the Helpdesk staff, please contact Heather via e-mail at hmalecha or by telephone at ext. 2863.