IT Helpdesk

August 17 – 19

8am – 5pm

Academic hours (resumes August 20):

Monday – Thursday: 7:45am – 11pm
Friday: 7:45am – 5pm
Saturday & Sunday: CLOSED

At this time, all support will be remote, but we are still able to help you! You can reach us many different ways:

  • Phone: Ext. 3830 (507-786-3830)
  • Web: Find answers on our Knowledge Base or fill out a Helpdesk ticket at
  • Chat: Chat us live here (available during hours listed above)

If you need help with general computing issues, please contact the IT Helpdesk. Common Helpdesk requests are often related to accounts and passwords, classroom technologies, equipment checkout, Gmail migration, printer setup, network folder access, and network registration and connectivity.

The Helpdesk is managed by IT staff member Heather Malecha in collaboration with a group of approximately 40 student workers.  If you have questions or suggestions for the Helpdesk staff, please contact Heather via e-mail at hmalecha or by telephone at ext. 2863.