Monday – Friday: 8am -5pm
Saturday & Sunday: Closed
Starting Monday, March 23, all support will be remote, but we are still able to help you! You can reach us many different ways:
- Phone: Ext. 3830 (507-786-3830) – if we don’t answer, please leave a voicemail
- Web: Fill out a Helpdesk ticket at help.stolaf.edu
- Chat: Chat us live here (available during hours listed above)
If you need help with general computing issues, please contact the IT Helpdesk. Common Helpdesk requests are often related to accounts and passwords, classroom technologies, equipment checkout, Gmail migration, printer setup, network folder access, and network registration and connectivity.
The Helpdesk is managed by IT staff member Heather Malecha in collaboration with a group of approximately 40 student workers. If you have questions or suggestions for the Helpdesk staff, please contact Heather via e-mail at hmalecha or by telephone at ext. 2863.