Health Service FAQ’s

Health Services
Health Service FAQ's

You have questions. We have answers. Please see the Frequently Asked Questions for more information about St. Olaf Health Service.

Where can I get a Covid test?

By appointment only: Northfield Allina Medical Clinic (507-663-9000) or Northfield Hospital and Clinics – Northfield Clinic (507-646-1494).
Walgreens: must register 3 hours prior online at walgreens.com/findcare/covid19/testing
Purchase at-home testing kits at most retail pharmacies and grocery stores.
Visit https://sayyeshometest.org/ to order free, at-home testing kits. Be sure to include your residence location and room number on your request when using the St. Olaf address.
If you are a student and you are not feeling well, a combination rapid COVID influenza A/B test is available at Health Services on campus. The cost is $25/test and is performed by staff on site. Tests are available by appointment only, call 507-786-3063 to schedule.
If you’re having trouble finding a rapid test, email for assistance. The college has a limited number of tests available

I tested positive for Covid what do I do next?

Report your positive Covid test results immediately using the St. Olaf Health Reporting Form.
Review the St. Olaf Covid-19 page for answers to many questions.
Stay home and away from others (isolate) for at least five days after your symptoms started. If you do not have symptoms, stay home for five days after the date you got tested.
Wear a well-fitting mask when you need to be around other people, even at home. Stay in a separate room from other household members, if possible. Use a separate bathroom, if you can. Take steps to make the flow of air in your home better, if possible.

If you have symptoms, stay home until all three of these things are true:

It has been five days since you first felt sick.
You have had no fever for at least 24 hours, without using medicine that lowers fevers.
You feel better.

If you do not have symptoms:

Stay home and away from others for five days after your test date.
If you develop symptoms, you must count your first day with symptoms as your new day zero.

After your period to stay home ends, continue to do the following for another five days:

Continue to wear a well-fitting mask, even at home.
Do not be around others who are at risk for getting very sick from COVID-19.
Do not go to places where you will need to take off your mask (e.g., gyms, restaurants) and avoid eating near others at home and work.
Avoid travel. If you must travel after your period to stay home ends, wear a well-fitting mask.

I am a parent and I have questions about my child who tested positive for Covid, where can I find out more information?

Visit the Covid-19 information page for answers to many questions. If you still have questions related to Covid-19, email c19@stolaf.edu.

I need proof of my Covid-19 vaccinations but I can’t find my vaccination card, what do I do?

If you received your Covid-19 vaccination in Minnesota, you can access the Docket App to show proof of immunization. Instructions about how to download and use the Docket App can be found here. If you did not receive your Covid-19 vaccination in Minnesota, contact the state health department or the clinic/pharmacy location where you received your vaccination for help in retrieving your records. Health Service does not track or retain records for Covid-19 vaccination.

I have the St. Olaf student health insurance plan, where do I get my insurance card?
Student Accounts in the Business Office manages the health insurance plans for all students that are enrolled in the St. Olaf health insurance policies. Health Service does not manage health plans. Please contact the Student Account Office by calling 507-786-3296, emailing tuition@stolaf.edu, or visiting the Business Office in Tomson Hall 134.

How do I waive the St. Olaf student health insurance plan?
Please contact Student Accounts in the Business Office. They are the office on campus that manages insurance plans and waivers for students. You can reach their office by calling 507-786-3296, emailing tuition@stolaf.edu, or visiting the office in Tomson Hall 134.

How do I find out if a test/procedure/visit is covered by my insurance?
Call the customer service phone number listed on your insurance card.

How do I schedule an appointment?
Call 507-786-3063. Please call ahead so we can plan for your appointment, we may not be able to accommodate walk-ins.

How much does it cost to see the provider in Health Service?
We charge for certain tests and over the counter items, otherwise, there is no fee for your visit.

When can I be seen in Health Service?
ALWAYS CALL 911 OR PUBLIC SAFETY AT 507-786-3666 IN AN EMERGENCY. Our appointment hours are Monday through Friday from 9:00 AM until 4:00 PM. We are closed during the lunch hour, 12:00-1:00. Our office is not open on the weekends, evenings, or college holidays. If you need medical care outside of our appointment hours, you may use TimelyCare – free, 24/7 medical and mental telehealth care. Please see the TimelyCare page for more information and how to use this service.

I have routine lab work that needs to be done. Can I do this at Health Service?
Health Service has limited lab services available. You may contact us to ask if your specific need is able to be met in our office. If we are not able to accommodate you, local resources for clinics are listed on the Health Service Local Resources page.

What immunizations can I get in Health Services?
Immunization clinics are scheduled once a month in Health Service and are provided by Homeland Health. You can contact our office at 507-786-3063 to register for an appointment at the next immunization clinic. Check with your health insurance provider to see if vaccinations given by Homeland Health would be covered under your policy. If not, you would need to pay the out of pocket costs listed below. The following immunizations can be given at Health Service:

TDAP ($65)

MMR ($125 each) *This is a two series vaccine

Influenza ($40)

Covid (verify coverage with your insurance provider)

Hep A ($110 each) *This is a two series vaccine

Hep B ($110 each) *This is a three series vaccine

Meningococcal (ACWY, MENVEO from GSK) *MenB not available ($175)

HPV ($300 each) *This is a three series vaccine

Where are other places I can get immunizations?
Many local pharmacies are able to administer TDAP and Covid vaccinations. There are also two clinics in Northfield that you can get immunizations at; Allina Medical Clinic and Northfield Hospital and Clinics – Northfield Clinic. Please visit the Local Health Care Resources page on our website for more information on local pharmacies and clinics.

How can I get my prescriptions delivered to campus?
Walgreens Pharmacy (507-645-9658) and Sterling Pharmacy (507-645-4455) both offer delivery service of prescriptions to campus. Prescriptions are delivered to the Post Office in plain packaging with the student’s name by the pharmacy. The Post Office staff will put a note in the student’s PO box to come to the PO window to pick up their prescription. To set up delivery, students will need to call the pharmacy of their choice directly to establish the delivery and payment options.

My prescription is with the pharmacy where I live. How do I get my prescriptions locally?
Contact your current pharmacy and tell them you need to transfer your prescription to a local pharmacy in Northfield. A list of local pharmacies is located on the Health Service Local Health Care Resources page.

Will Health Service store my medication? Can I have my prescription sent to Health Service?
We are not able to receive or store medications.

I receive allergy shots. Can I get these at Health Services?
Health Service is not able to administer allergy shots. Allina Medical Clinic in Northfield is the local resource to establish care with to receive your allergy shots. Call the clinic at 507-663-9000 to arrange appointments for allergy shots.

Can Health Service evaluate and diagnose me for ADHD?
Evaluation and diagnosis for ADHD will need to be done with a local health care resource. You can contact Allina Medical Clinic at 507-663-9000 or Northfield Hospital and Clinics – Northfield Clinic at 507-646-1494 to make an appointment with a primary provider to discuss ADHD. Other resources for ADHD can be found using the Rice County resources list.

Can Health Service refill or prescribe my ADHD medications?
Health Service cannot refill or prescribe ADHD medication. Talk with your current healthcare provider about getting your prescriptions filled through a local pharmacy. If they are unable to do this, you can contact one of the two local clinics in town to establish care with a provider. The clinics in Northfield are listed on the Health Service Local Health Care Resources page.