Reporting Routine Problems
Routine maintenance problems can be reported using the link at the top of this page, “Enter a Work Request”, at any time. During business hours our staff will receive your submitted Work Order and it will be assigned to a specific worker who will address the issue in a timely manner.
Please be prepared to clearly explain the problem and where it is located in the box labeled “Description”, with a building name and room number or reference point. Let us know who you are, and how you can be reached, especially if you are leaving a voice mail message. After selecting the building, the department field will auto-populate with the building number. However, if the request is outside the normal “fix-it” work order, or is in some other way not routine building maintenance, please indicate your department number for billing, as this is not covered as a normal building maintenance charge. For instance if you are asking for a picture to be hung or assembly of department items. These are just some examples.
Reporting Emergency Problems
If an emergency problem comes up during the business day, call in to 3280. If the line is busy, please call 3281. This number is answered twenty four hours a day in the heating plant. PLEASE, DO NOT USE THIS NUMBER FRIVOLOUSLY. The shift engineer must leave boiler operating duties in order to receive the call and dispatch the proper person to attend to the problem.